Getting started

Sign up, set up your company with its TIN and VRN, choose your modules, invite your team and get Mifumo on your phone.

This guide takes you from signing up to your first day in Mifumo. It covers your account, your company details, modules, your team and the phone app. When you are ready to enter transactions, go on to /help/accounting.

Getting started

1. Go to mifumo.co.tz and click to sign up. You fill in three short steps.
2. Open the email Mifumo sends you, click the link and choose your password.
3. Open Settings, expand Company Settings and check your company details, TIN and VRN.
4. Check Financial year starts, then click Save details.
5. Enter your opening balances. See /help/accounting#enter-opening-balances.
6. Add your colleagues under Settings, then Users. See /help/team.

How to

Sign up for Mifumo

1. Open the sign-up page on mifumo.co.tz.
2. Create your account: enter your Work email and Full name, then click Next.
3. Your business: enter the Business name and Choose a plan. Not sure? Choose Not sure? Pick modules instead and tick only the modules you want. The Monthly total updates as you pick. Click Next.
4. Secure your account: enter your Phone number after +255, for example 712 345 678, and a Password. Or tick Email me a magic link instead.
5. Click Create free account.

Mifumo picks your web address from your business name and emails you a sign-in link. The link works for 7 days. Your new address can take a couple of minutes to go live, so if the link does not load straight away, wait a moment and try again.

Use the free period

New accounts are free for 6 months, with no credit card required. Everything you choose at sign-up works from day one.

To see where you stand, the account owner opens Settings, then Billing. It shows your subscription, your plan, when your trial ends and your invoices. When the time comes, you pay from the same page. Mifumo reminds the owner by email 7 days and 1 day before a payment is due, and on the day.

Set up your company details

1. Open Settings.
2. Expand Company Settings.
3. Fill in Company name and Registered name.
4. Enter your TIN. It is 9 digits, like 123-456-789. You can type it with or without the dashes.
5. If you are VAT registered, enter your VRN. It is 8 or 9 digits and a letter, like 40-012345-A.
6. Fill in the Address (printed on invoices), Phone, Email and Website.
7. Choose the month your Financial year starts.
8. Add your bank details and payment terms in Invoice footer: bank details and terms.
9. Click Save details.

The TIN is required. Leave the VRN empty if you are not VAT registered. You will not file VAT returns then.

Add your logo and brand colour

1. In Company Settings, choose a file under Logo (printed on invoices, statements, payslips and sheets).
2. Leave Match my logo ticked to take the Brand colour from your logo, or untick it and pick your own.
3. If your logo is hard to see on dark backgrounds, add a Logo for dark backgrounds (optional).
4. Choose a Sign-in page look for the page your team signs in on.
5. Click Save details.

Choose your modules

1. As the account owner, open Settings, then Modules.
2. Each module shows its price per month, per company.
3. Click the + button (Add module) on the one you want and follow the steps to pay.
4. To stop a module, click Remove. It keeps working until the end of the period you paid for and is not charged again. Change your mind with Keep this module.

Only the account owner can add or remove modules. Once you are paying, a new module is prorated to your next invoice date.

Invite your team

1. Open Settings, then Users.
2. Click Add a user.
3. Enter their Name and Email and choose their Role.
4. Click the + button (Add user).

They get an email with a link to choose their own password. The link works once and expires after 7 days. If the email does not arrive, click Resend invite. Roles and permissions are explained in /help/team.

Add another company

1. Open Companies in the menu on the left.
2. Click the + button (Add a company).
3. Fill in Company name, Registered name, TIN, VRN and Financial year starts.
4. Click Create company.

Each company has its own books, plan and users, with a standard Tanzanian chart of accounts ready. You become its admin.

Switch between companies

1. Click your name in the top right corner.
2. Under Switch company, click the company you want.

You can also open Companies in the menu on the left and click Open next to a company. Your role can be different in each company.

Get Mifumo on your phone

1. Install the Mifumo app from Google Play or the App Store. It works on Android and iPhone.
2. On your computer, click your name in the top right corner, then Mifumo on your phone.
3. Click Pair a phone. A QR code appears.
4. In the app, tap Pair with Mifumo and point the camera at the code.

No camera? Type the ADDRESS and code shown on screen into the app instead. The app shows your tasks, follow-ups, approvals, leave and payslips, and stock counts, depending on your role. To stop a phone, click Switch off next to it under your paired phones.

Secure your own sign-in

1. Click your name in the top right corner, then Settings.
2. Under Two-factor authentication, click Set up an authenticator app, or choose a code by text or email.
3. You can also add Passkeys to sign in with your fingerprint, face or device PIN.
4. Change your password under Change password, and add a photo and Title under Profile.

Settings

Company settings live on the Settings page, under Company Settings. Only an Admin can change them.

• Logo: printed on invoices, statements, payslips and sheets.
• Brand colour and Match my logo: the colour used on your sign-in page.
• Sign-in page look: how the page your team signs in on looks.
• Logo for dark backgrounds (optional): a light version of your logo for the sign-in page.
• Company name and Registered name: the registered name prints on your reports.
• TIN: required, 9 digits, like 123-456-789.
• VRN: only if you are VAT registered, like 40-012345-A.
• Financial year starts: the month your financial year begins.
• Currency: your base currency. It is set when the company is created and cannot be changed.
• Address (printed on invoices), Phone, Email and Website.
• Invoice footer: bank details and terms: printed at the bottom of every invoice.
• Enable Easy Black theme: a high-contrast black and white look for the whole app.
• Show the Overview page: when off, people land on Today (under Mentions and approvals) instead, and the Overview link is hidden.

Questions

How long is the free trial?

6 months from the day you sign up. No credit card is needed to start.

My sign-in link has expired. What do I do?

Sign-in links last 7 days. Contact Mifumo and we will send a new one. For a colleague, an Admin can click Resend invite on the Users page.

Why does Mifumo reject my TIN?

A TIN must be exactly 9 digits. Check you did not type your VRN or an email address in the TIN box.

Can I change my base currency later?

No. The currency is fixed when the company is created. You can still invoice, pay and keep bank accounts in other currencies.

Why is there no Overview page in my menu?

It is off by default. An Admin can tick Show the Overview page in Company Settings.

What is the Today page?

It is where you land when you sign in. It lists only what needs you now, from the parts of Mifumo your role can open: approvals waiting for you, unread mentions, overdue invoices, bills due this week, products running low and bank lines not matched. Click a line to open it. When nothing needs you, it says so.

Help guides

• Getting started: Sign up, set up your company with its TIN and VRN, choose your modules, invite your team and get Mifumo on your phone.
• Team, roles and permissions: Add users, give each one a role per company, build your own roles with the permission grid, work together with mentions, and import or export spreadsheets.
• Approvals: Maker-checker on the documents you choose. People who can't approve submit, an approver posts or sends back with a reason, and nothing reaches the books before approval.
• Sign-in and security: Passwords, passkeys, two-step sign-in with an authenticator app, a text message or email, recovery codes, requiring two-step sign-in for everyone, and staying signed in.
• Group of companies: Run several companies under one login, give people a group role in every company, record intercompany entries once, and read consolidated reports with intercompany balances taken out.
• Accounting: Your books in one place. Invoices, receipts, bills, expenses, banking, journals, VAT returns and financial statements, all posting to one double-entry ledger in TSh.
• Inventory: Stock products, warehouses, adjustments, transfers and stock counts with a barcode scanner, landed cost on imports, purchase and sales orders, the point of sale till, and stock reports.
• HR and payroll: Employees, monthly payroll with PAYE, NSSF, SDL, WCF and HESLB worked out for you, payslips, salary advances, per diem, leave, staff attendance by phone with GPS or QR, a shift roster, and final dues for leavers.
• CRM: Leads, a drag-and-drop pipeline of deals, follow-ups, quotes from deals, a full customer timeline, SMS and email campaigns, and your own mailbox synced in.
• Asset management: Keep a fixed asset register, charge depreciation, track who has each asset, and record disposals with the right journal entries.
• Project management: Projects with their team, tasks, board and timeline, time logged on timesheets, milestone and time invoices, and the margin of every project.
• FTTx projects: Track fibre roll-out purchase orders from your clients, the work you pass to subcontractors, and the money in and out on each PO.
• Transport jobs: Record each cargo trip with its trucks, drivers and deliveries, attach the proof of delivery, see the margin on every delivery, and turn the job into an invoice.
• Construction: Run each building contract with its bill of quantities, interim payment certificates, advances, retention, completion certificates and site costs.
• Manufacturing: Write recipes for what you make, plan production runs, issue materials from stock and put finished goods into stock at what they really cost.
• Pharmacy: Counter dispensing with patient and prescription details, medicines with TMDA numbers, first-expiry-first-out batches, expiry write-offs and the prescription register.
• Motor vehicles: Sell imported vehicles from proforma to invoice, complete and approve the internal Sale Sheet, take instalment payments, and pay sales commissions.
• Property management: Properties and units, tenants, leases and rent billed as invoices, arrears, repairs and statements for owners you manage for.
• Law firm: Matters and case management (stages, parties, tasks, documents), time and costs, billing a matter in one step, the client (trust) account kept matter by matter, a court diary with reminders, the conflict check log and the advocate compliance register.
• Livestock: A register of every animal or batch of birds, with health records, withdrawal periods, breeding and births, milk and eggs, and sales invoiced to the buyer.
• Helpdesk: Customer problems and requests as numbered tickets, each with someone in charge, deadlines to answer and to solve, replies by email and internal notes.
• Mining: Run each mine as a project, record the money it receives, see spending against those funds, and get a profit and loss for every mine and for the company.
• Field Service: Jobs your technicians do at the customer's site, each with a time slot, a checklist, the parts used from stock, the hours worked, the customer's signature on the phone, and an invoice from the job.
• Hospital: Patients, appointments and the queue from triage to the doctor, the lab, the pharmacy and the cashier. Wards with admissions, bed days and deposits, the theatre list and imaging. Bills split between the patient and their insurer, with claims and reports. The Pharmacy module is included.
• Sign: Send a contract, lease or offer letter to be signed by link, on a phone or computer, and keep the signed copy with a record of who signed, when and from where.
• Event ticketing: Set up an event with its ticket types, publish it after paying a one-off fee, and sell tickets from your own sale page. Buyers pay you by Lipa Namba or online, and get QR tickets by SMS and email. Ticket money goes straight to you, never to Mifumo.